Every order of RAS-Right comes with the support of the people who developed it. Nova Q provides full technical support on all aspects of nitrification and biological water treatment, and our specialists stay alongside you, from the first conversation about your system through to routine maintenance dosing months later.
In practice, that means someone on our team who knows your system and is easy to reach when you need them, whether by phone, email or a quick message. It means a dosing plan set up around your volumes, salinity, feed and goals, and adjusted with you as your system changes. And it means bespoke training for your team, so your own people grow confident reading the water and managing the microbiome day to day.
However you get in touch, a member of our team will be happy to look after you. Once RAS-Right is in your system, you are in a safe pair of hands, from the first dose onwards.
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